Most U.S. customers who have comprehensive vehicle insurance receive windshield repairs at no cost.
Thus, billing insurance companies is an integral part of running a successful windshield repair business. And it is especially important to conduct the billing correctly and efficiently.
Now, most insurance companies require electronic billing for windshield repair. Electronic billing requires you to have a vendor account, is faster to process, and is free to submit. (Those insurance companies that still allow manual billing charge a fee for it.)
We teach you how to set up your vendor account and process electronic invoices. Our training:
When you purchase the insurance billing training, we will provide you with 11 documents. These documents are step-by-step instructions to get your windshield repair company set up to submit invoices to insurance companies and insurance billing networks. Below are the 11 documents we provide:
1) U.S. Insurance Company List: This list provides the company that the insurance claim is submitted to (whether through a third party or direct), the phone number to call to set up the claim, and the price the insurance company will pay for the repair. This list is always current since we use it for our own repair business.
2) Certification Test: This is a test we give our repair technicians at the end of training. It ensures that he or she has completed the training satisfactorily, and understands what his/her actions and appearance should be to best enhance the customer experience.
3) Credit Card Reconciliation: When credit card payments are deposited into your bank account, the deposit is a lump sum for the day. The reconciliation sheet is used to record each credit card payment that was processed.
4) Direct Billing Information: This list shows which insurance companies are dealt with directly. It provides address, phone and fax numbers, along with other useful contact information.
5) Fax Cover Sheet: Insurance companies that use the Lynx, Harmon, or Gerber third party processors require the invoice be received electronically. This fax cover sheet is used to submit your invoices to a company that has an electronic data interface with these third party processors.
6) Invoice Processing & Desk Procedures: This procedure manual provides step-by-step instructions on how to submit your invoice for payment and how to record your invoices, payments and expenses in QuickBooks.
7) Problem Invoice Tracking Sheet: Occasionally you will encounter a problem with an invoice. The problem could be related to an incorrect VIN, a bad credit card number, etc. This sheet helps you record the problem and the steps you have taken to resolve the problem.
8) Sample E-Mails: To start the process of getting your company registered with the insurance company’s third-party processors, we provide you with two standard emails to use.
9) Sample Income Tracking Deposit Worksheet: This worksheet helps you identify the payments received to the invoices and the beginnings of a budget for your company.
10) Sample Invoice: You can use this file to create your own invoice for your company.
11) Sample Payroll Escrow Worksheet: This worksheet helps you create a budget for your company.
Hands-On Insurance Billing Training
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